support
Q.

What is the best way to get in touch with Twin Graphics?

A.

The best way is to call our main line: 951-769-3613. If you have to leave a message, we will get back with you soon.

ordering & payment
Q.

Where do I send my artwork for my custom design?

A.

After you have placed an order, we will call you at the contact number you provided. Feel free to call us at 951-769-3613 if you have any questions or concerns. Customer service is very important to us!

Q.

I would like to talk to someone to place an order?

A.

Great! We'd love to talk with you. Please call us at 951-769-3613 and we will help you out.

Q.

What do I do if my organization is tax exempt?

A.

No problem. We'll need your tax ID number. Just have it handy when you talk with us about your order.

Q.

How do I get another copy of my receipt?

A.

Don't you hate it when you lose an important bit of paperwork? No worries. Just give us a call at 951-769-3613 or shoot us an email at info@twingraphics.com and we'll send you a new copy right away.

shipping
Q.

Do you really offer FREE shipping?

A.

Yes we do! Absolutely FREE shipping within the Continental U.S.A.

Q.

Can you ship to a P.O. Box?

A.

No, we cannot. FedEx will not deliver to a P.O. Box, so we need a physical address.

Q.

Can you ship to an address that is different from my billing address?

A.

Absolutely! When checking out online, just make sure to give us your shipping address so we can make sure to send things to the right place.

Contact support

Need assistance? Send us a message or give us a call, and we will get back with you in a timely manner.

Suggestions?

Do you have any suggestions to send our way? Feel free to send us a note to share your thoughts.